Programme Operator tools
'Toolbox' for programme operators
This page contains useful tools for national programme operators in preparing programme proposals, conducting monitoring and evaluation, developing communication activities and reporting on results.
Programme Operators Manual
The Programme Operators Manual (POM) is a guide for programme operators on how to implement results-based management in the planning and implementation of programmes.
Communications
- Information and Publicity Requirements (Annex 4 to the Regulation)
- Communication and design manual with downloadable templates
- Guidance note on developing the Communication Plan
The communication and design manual provides guidance and advice on how to best carry out information and publicity activities on programmes and projects funded by the EEA Grants and Norway Grants.
The practical advice in the first part helps translate the Information and Publicity Requirements into concrete strategies, plans and actions. The second part consist of explanations on how to use the logo/s correctly as well as downloadable templates.
To provide further support in the development of the communication plans of Programme Operators, a guidance note is available. Operators may choose to use the suggested structure or use the guidance note as inspiration to make their strategy / plan the best possible tool for their communication work.
Indicators
The list of standard indicators aims to guide the development and review of programme proposals and are necessary to help assess progress towards achieving outcomes. They also provide the basis for informing on results.
The list consists mostly of quantitative indicators. To get a better picture of the expected outcome, qualitative indicators may be added. Some suggestions for qualitative indicators are included in this list, distinguished with a symbol and yellow highlighting. Programme operators may need to define others that fit a particular programme.
The list of standard indicators remains work in progress as better indicators may be identified during the appraisal process. These will then be added to list. An updated version will always be available on this page.
Statistical manual
The statistical manual provides definitions and explanations on the statistical information that Programme Operators, national Focal Points and the Financial Mechanism Office will record in the online 'Documentation, Reporting and Information System' (DoRIS).The manual is also useful when working with reports generated from DoRIS .
Project information template
Programme Operators will record information on all supported projects in DoRIS. The general requirements and procedures for registration of project information are described in chapter 6 of the Programme Operators’ Manual (POM). The specific project information items required for registration is presented in the 'Project Level Information' template. Guidance and definitions are embedded in the template together with example texts.
